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Payment Methods we Accept
Vitabay.net accepts AMEX, Visa, MasterCard/EuroCard and PAYPAL, Vitabay.net gift certificates or money orders denominated in EUR. Which credit cards can I use? Vitabay.net accepts the following cards:
Is it safe to enter my card number online?
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, we also have a way for you to use your credit card without ever having to enter the complete number on the Internet. When filling out the order form, simply enter the last five digits and the expiration date of your credit card on the order form. This gives us a way to track your order but guarantees your security. Once you have fully submitted your order, you will be provided with a phone number so that you may provide us with the rest of your credit card number. You can do this even if you can't use our secure server, and your credit card number will be totally protected. To provide you with an additional layer of security, all credit card numbers provided to the “Deutsche Post AG” credit card system are stored on a computer that is not connected to the Internet. After you type or call it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else. Why did my credit card authorization fail? It is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized. We will send you an e-mail if we experience difficulties in authorizing your credit card. Please Note:
Wire transfer
After you order you will receive our bank account information for the wire transfer.
Note:
Please only pay in EUR! When you pay by wire transfer, please also pay the bank transfer fee, ask your bank about you wire transfer fee.
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Nachdem Sie alle gewünschten Artikel in den Warenkorb gelegt haben, können Sie über den Link "Zur Kasse" den Bestellvorgang aufrufen. Im nächsten Schritt geben Sie bitte Ihre E-Mail-Adresse sowie das Passwort ein. Anschließend wählen Sie eine Versandadresse aus oder geben eine neue Adresse ein. Nachdem Sie gegebenenfalls die gewünschte Versandart gewählt haben, werden Sie aufgefordert, die gewünschte Zahlungsweise anzugeben. Schließlich sehen Sie eine Übersicht über Ihre Bestellung und die damit verbundenen Informationen, bevor Sie den Bestellvorgang mit Klicken auf die Schaltfläche "Bestellung abschicken" beenden. Ihre Bestellung ist abgeschlossen.
Purchase on Account - with Billpay Using our partner Billpay you can purchase comfortably on account with a credit term of 20 days in our Online Shop. Your advantages:
 When ordering, simply select the "Invoice" mode of payment. After you have completed the order process, you will receive, together with your goods, an invoice with a term of credit of 20 days. Now you can test out the product you've ordered and convince yourself of its quality. Important facts about buying on credit:
The new innovative TÜV certified method of payment from Vitabay.net.
building societies who assume that the use of the "Sofortüberweisung" service can lead to a burden of liability transfer due to the use of your PIN and TAN in the case of misuse by a third party. This can lead to the fact that in such cases, your bank refuses to accept liability, and that you will have to accept this liability yourself as a result. For this reason, and as a precaution, the operator of the "Sofortüberweisung" service, the Payment Network AG, has taken out a policy in your favour which guarantees to make good any damages in the case of misuse, in accordance with the insurance terms available for viewing under this link. With this precaution, you should be protected against any liability risks within the scope of the insurance framework. Via the secure, and for traders non-accessible payment form from Payment Network AG, Sofortüberweisung provides an automated and real-time funds transfer service, directly linked with your online bank account. The purchase amount is transferred immediately and directly to the bank account of the trader. Your Advantages with Sofortüberweisung*
This is how “Sofortüberweisung“ works Sofortüberweisung is a fast, secure and easy new payment method, offered to you by Vitabay.net directly at Vitabay.net. You can select this payment type either with a new registration in the shop, or directly when you pay at the checkout. Sofortüberweisung works in the same way as a standard online transfer at your bank. You can carry out the payment process for an online purchase directly via your personal online account. Directly after you have selected the "Send Order" button at the checkout, the transfer process is started and the transfer form is loaded. In a pre-filled in transfer form (Heidelpay Bank details, transfer amount as well as order number, customer number and intended purpose) you merely have to enter your bank sort code number, your account number and your name, and then confirm the transaction as usual with your PIN and TAN numbers. As soon as Vitabay.net has received the payment confirmation from your bank, the dispatch of the ordered product is arranged. An Overview of the Individual Steps Step 1: “Bank Transfer Form” Please enter your bank details first (Account holder, Account number and Bank Sort Code) so that we can connect with your bank. The name of your bank will be filled in automatically. The transfer form already has the following details in their respective fields:
Step 2: “Identification“ Please enter the following in exactly the same manner as you do when proceeding with online banking:
Your data will be directly and securely transmitted to your bank. Step 3: “Authorise transfer“ Please check once again all of the information regarding the transfer. To conclude the transfer, you must enter a valid TAN number which was assigned to you by your bank, and then confirm by selecting the "Authorise transfer and conclude order“ button. The Order Confirmation will then be displayed with acknowledgement of receipt and your transfer number, order authorisation number, customer number, as well as an overview of all of the information relating to your order. The Advantages of a “Sofortüberweisung“
1. Comfort
2. Practical
3. Fast
4. Cheap
5. Secure*
Basically, every internet user can use the Sofortüberweisung service as a payment method if they have an active online bank account with a PIN/TAN procedure. Please note that at some banks, Sofortüberweisung is not yet available. As access data for Sofortüberweisung you will require:
Sofortüberweisung will transfer your funds via an SSL coded connection. With the help of your PIN and TAN numbers you authorise your own transfer, which is then carried out by your bank. Your PIN and TAN numbers are not stored at Vitabay.net. Your bank statement details are stored neither by Vitabay.net nor by the Payment Network AG as a supplier of the Sofortüberweisung service. This information is coded on the transfer form, and then decoded when it arrives at your bank. p |
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